Having trouble purchasing credits? If so, the problem is most likely coming from your computer settings. In order to purchase credits, you will need to make sure that all cookies related to springstreetnetworks.com are enabled.

In Internet Explorer (PC):

• Go to ‘Tools’.
• Select ‘Internet Options’.
• Choose the ‘Security’ tab.
• Click on ‘Trusted Sites’, then on the ‘Sites’ button.
• Type: https://www.springstreetnetworks.com (in ‘Add this website to the zone’).
• Click ‘Add’.
• Click ‘OK’ to exit the ‘Trusted Sites’ window.
• Click ‘OK’ to exit ‘Internet Options’ window.

In the AOL browser (PC):

• Click the eye icon on the lower right of the browser.
• Choose the ‘Security’ tab.
• Click on ‘Trusted Sites’, then on the ‘Sites’ button.
• Type: https://www.springstreetnetworks.com (in ‘Add this website to the zone’).
• Click ‘Add’.
• Click ‘OK’ to exit the ‘Trusted Sites’ window.
• Click ‘OK’ to exit ‘Internet Options’ window.

In Internet Explorer (Mac)

• Go to ‘Explorer’.
• Select ‘Cookies’.
• Make sure that all cookies related to springstreetnetworks.com have either the ‘Accept’ or ‘Enabled’ status.
• Any listing with springstreetnetworks.com with a ‘Decline’ status should be highlighted and changed to ‘Accept’ using the ‘Accept Cookies’ button.
• Click ‘OK’.

If you’re still having trouble, feel free to contact us at: help@springstreetnetworks.com